REFUND & SHIPPING POLICY

At Gaia Skin Co, we are committed to delivering high-quality handmade skincare and herbal products. Due to the nature of our offerings, we do not accept returns or offer refunds.

No Returns / Refunds

All sales are final. We cannot accept returns due to the personal nature of our offerings. If your order arrives damaged, please email us within 24 hours of delivery with photos and your order number at mauli@gaiakskinco.com

Shipping

• Orders are processed within 3–5 business days.
• You will receive tracking information once your order has shipped.
• We are not responsible for lost or stolen packages once they have been marked “delivered” by the carrier.

We appreciate your understanding and support of our micro-batch business.